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Russell & Smith Ford


3440 S Loop W, Houston, TX 77025 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Don’t purchase a vehicle here
Written by Landon on 04/29/2019
updated 05/07/2019

I purchased my vehicle through this dealership and within 2 hours my check engine light came on then the very next day a section of my exhaust fell out from underneath my car and damaged a few things on the way back to the dealership for the check engine light once I took my car in I’ve had to bring it back over 4 times just to get things fix or refixed again for the same problems no only is the service department not fixing the car but the communication is terrible with this dealership trying to get ahold of someone to try and help you is incredibly difficult

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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