Land Rover Houston North
Dealership Sales Review
to start, their website showed they had 11 2011 XJ's in inventory, when i got there they had 2, the sales girl said the rest were executive demos. i wanted a black supercharged and they had one. when they showed it to me it was fine, when they finished in make ready it was all scratched up. it broke down a day later. they said they couldnt work on it because they didnt have but 1 tech who could work on jags. they also said they didnt have any loaners. the sales girl said there were no recalls with the car, no problems at all. the service manager said they had 11 other cars in front of mine, all with the same recall issues. the finance guy commented a dozen times how it 'must be nice to pay cash for a car' and 'wow, what a nice watch'. this is the weirdest car buying experience of my life. i've already contacted my lawyer, i want my 90k back.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No