Land Rover Houston North
Dealership Sales Review
I had researched the new Velar online, and had taken a test drive at the Houston central location. However, they didn't have the model and color I wanted, so I kept looking. I found what I wanted on the LR North website inventory, called to make sure it was there, and made an appointment with the intention to buy. After checking it out including a test drive, we started the purchase process. Everything went smoothly until right at the end, they gave me a binding arbitration agreement to sign. I'm familiar with these agreements, and know they are a bad deal for consumers/buyers. When I bought my current BMW, the dealer gave me an arbitration agreement, I refused to sign, they said no problem. When I refused at LR North, they refused to sell. It make you suspicious of why they need a binding arbitration agreement so badly. I've learned my lesson. I'll check the dealership regarding their policy before I look again. Unfortunately, Range Rover is probably not on the table, since all three Houston area dealerships are owned by the same company. Too bad, since I was really impressed with the new Velar.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No