Gillman Honda of Houston
Dealership Service Review
I purchased my new Honda from Gillman a very months ago and was very happy with the purchase, price, dealership, salesman, etc. HOWEVER, the air conditioning soon went out. Even though I called ahead, I had to wait forever for the service rep who seemed not interested in me. Then he and the salesman wanted me to put a $150 down payment in case the part was not covered under warranty. The car was 2 months old! They wanted me to leave it overnight. I soon took the car to [another dealership], who diagnosed the problem on the spot at no charge. I later brought the car back to [the other dealership], their driver took my family to the mall and later picked us up, and the problem was fixed at no charge, and no deposit. I do not recommend Gillman service.
- Recommend this dealer? Yes