Fred Haas Toyota Country
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Dealership Service Review
service Rating
Maintenance and service
Written byon 10/23/2019
Soooo disappointed.!!! Horrible horrible service. Went in at 4:45 P.M. with an appointment for a simple oil change and tire rotation. 6:45pm car still SITTING out back in garage, I asked the tech, car gets driven up front... went to cashier area signed for release of my keys, walked back to the tech and asked if my tires were rotated to which he responded a 10,000 mile Includes it all..... the car was not washed, the interior of my damn car with hand prints of oil on seats, arm rest and console smelling of oil and to top it all f...en off- TIRES WERE NOT ROTATED!!!!!! (I had marked my tires😜) so now I'm wondering if my oil and filter were even changed...... Absolutely disrespectful and dishonest....
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No