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Davis Chevrolet


2277 S Loop W, Houston, TX 77054 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Terrible Service
Written by Davis Chevy on 01/22/2024

The Service Manager wasted my valuable time, over 1 week, trying to replicate an electrical issue. The issue was power steering failure, that produced several codes to chase down. Additionally, the Service manager should've reached out to GM TAC for any other issues of this type (power steering failure) to assist in resolving this issue mush sooner in the process. Waiting to see if issue replicates isn't an option in this day and age! To make matters worse until I pointed out several power steering issues and possible fixes, that I found in GM forums, the Service Manager did not have any inclination to search GM TACs for possible solution to the issue of power steering failures. What a joke....

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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sylvia scarborough on 03/16/2024
Dealer Response
Mr. Thompson, thank you for speaking with me and I am happy to hear that you have no further issues with your vehicle. Please contact me at 713-794-2500 Ext 203 if you are in need of my assistance. Dan Switalski/Service Director
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