Big Star Honda

Jim Bullock and Erin(salesmen), went above and beyond for me. I however can't say the same for Janet Chang(finance rep). She said she would mail my paper work to me. I called her cell, desk, texted, and main line, left messages and was never able to get a hold of her. This was during the course of a month. I finally went to the dealer for my copies and she didnt even have the common courtesy to step out of her office to talk to me. She sent someone else. She was all smiles while doing my paper work but impossible to get a hold of afterwards.