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Big Star Honda


11200 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 8:00 PM
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Yes (0) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
DO NOT GO TO BIG STAR HONDA
Written by treywright_1 on 11/18/2014

I have had the most horrifying buying experience here and not one person at this dealership cares about their customer. Not one person here takes responsibility for their actions. I bought a car with them and within 2 months it has a check engine light and has a $2,000 repair. They say they will buy the car back for HALF the price and put me into a car that costs TWICE the one I bought. They add warranties to the car whether you want it or not, and even then nothing is covered under the warranty. If you want a trash car, go to craigslist and buy it way cheaper than at this ludicrous "dealership."

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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allen_paul on 11/19/2014
Dealer Response
Trey, this is very concerning to us. Our Customer Service Manager, Swathi, would like a chance to discuss this with you. Please call her at: 713-969-4488.
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