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Big Star Honda


11200 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Worst car purchasing experience
Written by Healing_Hands on 07/08/2014

I had a worst car purchasing experience. I was looking for a new Honda civic and the sales representative (KJ) put up false claims to come to the dealership. We drove couple of hours to reach the dealership and as we came in the sales representative was extremely rude and quoted a higher price than mentioned before. Though the representative knew that we were going to drive in from a long way, he never cared to inform that the prices have changed and was extremely arrogant. False claims and cheating with customers seems to be their trademark from various other reviews I saw later.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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allen_paul on 07/10/2014
Dealer Response
We're sorry that you had such a long drive and felt you were treated unfairly. That is certainly not how we want our customers to feel. We would like to see what we can do to make this right. Please contact our General Manager, Allen Paul, at (713) 948-1900.
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