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AutoNation USA Katy

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AutoNation USA Katy
15625 Katy Fwy, Houston, TX 77094 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(302)
Recommend:
Yes (142) No (6)
Service Rating
(31)
Recommend:
Yes (11) No (2)
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Dealership Service Review

service Rating
AC Compressor Service
Written by gbmoney01 on 04/26/2020

Fast start I just wish that they had the right tools to do the job on my Malibu. I would consider going back if they invest in more tools to do the jobs. Kind and friendly staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Sofia Peters on 04/28/2020
Dealer Response
Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation USA Katy. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (832) 436-0599 to discuss what we can do to help.
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