AutoNation USA Katy
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Dealership Service Review
service Rating
Oil change
Written by 01/31/2020
onTerrible service no tire rotation wrong stick for next oil change was place on my car no detail diagnosis done
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Keena Huesby on 02/04/2020
Dealer Response
Hi Joseph, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (855) 534-1362. We hope to hear from you.
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