AutoNation USA Katy

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AutoNation USA Katy
15625 Katy Fwy, Houston, TX 77094 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(302)
Recommend:
Yes (142) No (6)
Service Rating
(31)
Recommend:
Yes (11) No (2)
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Dealership Service Review

service Rating
Service
Written by M.Ebanks on 12/28/2019

Very helpful and understanding my needs. Too bad I can't say that about AutoNation Ford Katy who lost my Wheel lock and want to charge me a few hundred dollars to take the locks off of my wheels and told me it would take all day to do it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Lexa Smith on 01/02/2020
Dealer Response
Hi M, thank you so much for your positive comments about AutoNation USA Katy! Thank you so much for being one of our valued guests and we look forward to your next visit!
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Lexa Smith on 01/02/2020
Dealer Response
Hi M, thank you so much for your positive comments about AutoNation USA Katy! Thank you so much for being one of our valued guests and we look forward to your next visit!
Report
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