AutoNation USA Katy
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Dealership Service Review
service Rating
Horrible service
Written byon 11/02/2019
This was the second time I had to bring the car back for services that should’ve been completed when I brought it the first time then when I did pick it up my wires was exposed and I brought that to their attention and had to wait again after they called an stayed they looked it over and everything was good .
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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sofia peters on 11/05/2019
Dealer Response
Tammy, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (855) 534-1362 -- we hope to hear from you soon.
Reportsofia peters on 11/05/2019
Dealer Response
Tammy, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (855) 534-1362 -- we hope to hear from you soon.
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