AutoNation USA Katy
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Dealership Sales Review
sales Rating
Bad experience
Written byon 11/15/2024
Justin is my sales person and he helped me with my first Tesla. After the purchase process, I’ve tried to talk to them regarding my concerns about the purchase and things they promised before I signed the paperwork that are not done at all. I got a “done deal” response. I decided to post this review to warn future buyers to be careful with this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Noel Guber on 11/20/2024
Dealer Response
Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (832) 436-0605 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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