AutoNation USA Katy

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AutoNation USA Katy
15625 Katy Fwy, Houston, TX 77094 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(302)
Recommend:
Yes (142) No (6)
Service Rating
(31)
Recommend:
Yes (11) No (2)
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Dealership Sales Review

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BEWARE OF THE 5 DAY "POLICY"
Written by FB on 11/22/2023

You should know that the 5 day return policy starts when you sign the paperwork. DO NOT sign anything and have them keep the car for an oil change or detailing or anything else that keeps the car at the dealership. They will burn thru those 5 days with excuses leaving you with no chance to return the car once you take possession.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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Shelly Rose on 11/28/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. AutoNation USA Katy
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