AutoNation USA Katy
Dealership Sales Review
My experience at Autonation was fantastic!! As a first time buyer, I was extremely overwhelmed with the process of buying a vehicle, but my salesman, Brian Rollins, made the experience so easy! He was able to communicate well with my mother, who struggles with English. He thoroughly listened to my all of my concerns, and answered every question I had, even if it was a stupid one. The vehicle I was looking for was bought right before I arrived, and despite that, Brian found me a vehicle that was even better than what I was looking for before. It was within my budget, had great mileage, and fit my style of car. The customer service I received was than anywhere else I’ve ever been to, and that includes restaurants as well. I really cannot iterate enough how amazing my experience with Brian was. If my family is ever looking for another vehicle, we are going directly to Brian Rollings from Autonation USA Katy!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes