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AutoNation USA Katy


15625 Katy Fwy, Houston, TX 77094 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (142) No (6)
Service Rating
Recommend:
Yes (11) No (2)
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Dealership Sales Review

5 out of 5 starssales Rating
Really great customer service
Written by Hannah A on 10/05/2020

All the people I encountered at AutoNation USA Katy were very friendly and helpful. I came in on 9/24 for a vehicle, unfortunately I decided to bring the car back and had misunderstood their return policy. The manager Kyler was really personable and helpful in taking the time to reach out to me and resolve everything. He and his team went above and beyond to make sure I left a happy customer. Even though the car didn’t work out, I’m really grateful for their quality care and service. They really care that everyone that walks through their doors leaves with the perfect car for them. It’s a personable experience working with AutoNation, Kyler even remembered my birthday! These guys care about what they do, and in my search, I found they have a great vehicle selection and fair prices, I also love the pink everywhere. You can rest easy you and your car are in good hands here.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Sofia Peters on 10/08/2020
Dealer Response
Hannah, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!
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