AutoNation USA Katy

Once they found out that I was paying cash for the car they were not helpful at all because their words they were not making any money off of the car. They gave us one key and the top cover was so worn the key could stop working at anytime and they said there was nothing they could do. They had said before in writing that they would work again on the scratches on the hood but once again stated that due they weren’t making any money so they said it was a different manager so now they would’nt. Marisol was the sales rep and she sent it in writing several times that they had agreed to cover it per the manager