AutoNation USA Katy
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Don’t buy here!
Written byon 11/07/2019
First they gave me a car with a terrible odor, did not detail nor service it before bringing it to me. They lied about the different features on the car. When we tried to use their return policy, they tried to say they had a contract in the back saying that if there are no mechanical issues you cannot return the car; but when I asked to see the contract (because I supposedly signed it so I should have access to it) they would not let me see it. They are liars all around and because of them I will never do business with any autonation ever again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Sofia Peters on 11/11/2019
Hi, we are deeply disappointed by your experience at AutoNation USA Katy. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (855) 534-1362 -- we hope to hear from you soon.
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