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AutoNation USA Katy


15625 Katy Fwy, Houston, TX 77094 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
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Yes (142) No (6)
Service Rating
Recommend:
Yes (11) No (2)
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Dealership Sales Review

2 out of 5 starssales Rating
Vehicles online not really available!!
Written by Chad Ch on 10/10/2019

With 2 different AutoNation dealers, including the Katy location, I called on vehicles posted to multiple auto sites and the vehicles were not really available. In both cases it took the dealer a while to see if they had it, which the didn't, and then wanted to sell me something else. Terrible service. They need better internet people keeping track of inventory. I ended up buying from Mac Haik and they were great.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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Sofia Peters on 10/14/2019
Dealer Response
Thank you very much for sharing these comments, Chad. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (855) 534-1362 to discuss what we can do to help.
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