AutoNation Ford Gulf Freeway
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Dealership Service Review
service Rating
Bad customer service
Written byon 02/07/2019
The customer service used to be awesome, I don't know what happen but now is awful or maybe is just Ms Krog. I hope not to have to go back here again.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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autonation on 02/14/2019
Dealer Response
Itzel, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (866) 483-1761. We hope to hear from you.
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