AutoNation Ford Gulf Freeway
Dealership Sales Review
I traded in a 2019 BMW 430 I bought form Momentum BMW an AutoNation dealer for a 2018 new F150. When I picked up the Truck, I accidentally left $400 in cash in the front Drivers door pocket. I did not notice it until last Friday, and spoke to my salesman Jeffery Crews, he asked me what bills were ther and I said 2 $100. And 4 $50, bills. He said he would check and get back to me, he never did. I drove 190 miles from San Antonio where I live today and asked him if he found out anything. Today he said he saw the money but thought I took it with me, I did not I thought I got everything out, he showed me a picture of the money in the door pocket and accused me of lying. I have bought several cars over the years from different AutoNation dealerships but never had a problem. First Jeff did not know a thing about the money last week, but today when confronted in person he knew everything. I think he took the money. Will never buy from AutoNation again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes