Advantage BMW Midtown
Back to Service Reviews
Dealership Service Review
service Rating
Dr.
Written byon 05/29/2024
I called the dealership three times for help with service and insurance coverage. I never received a call back. I haven’t received such disappointing service since I first owned a BMW in 2006.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 3 comments
Sort by:
CDB on 05/31/2024
Thank you for reaching out Sebastian, but my time is valuable. I’m going to pass.
ReportCustomer Service on 05/31/2024
Dealer Response
Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and to earn your business, please contact me at solszewski@Advantagecars.com. I look forward to speaking with you.
Sebastian Olsweski, General Manager
ReportLaura Driscoll on 05/29/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Report