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Advantage BMW Midtown


1305 Gray St, Houston, TX 77002 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (5) No (2)
Service Rating
Recommend:
Yes (62) No (8)
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Dealership Service Review

5 out of 5 starsservice Rating
Advantage BMW of Midtown - Service review
Written by FredMitro on 04/14/2024

We had our 2016 X3 serviced yesterday at at Advantage BMW of Midtown service event for some repairs that had been identified at a previous service event. Our service advisor was Eduardo who has been taking care of us for over 5 years. Everything was handled smoothly and professionally. The SUV was done when promised and they even washed the vehicle and installed a new tire that we had previously purchased for no charge. The price discount associated with the service event provided a significant savings that we really noticed and appreciate!! The peace of mind that comes from knowing that we receive quality BMW parts installed properly by a BMW technician is a big part of the value proposition for us! Keep up the great service Advantage BMW of Midtown!! ๐Ÿ˜๐Ÿ˜๐Ÿ˜

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sara Thurston on 04/16/2024
Dealer Response
We're thrilled to hear about your positive experience at Advantage BMW Midtown! Eduardo provided smooth and professional service, and we're glad your SUV was ready as promised, with additional perks like a complimentary wash and tire installation. Thank you for choosing us for your BMW needs!
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