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Advantage BMW Midtown


1305 Gray St, Houston, TX 77002 (map)
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Sales Rating
Recommend:
Yes (4) No (1)
Service Rating
Recommend:
Yes (59) No (6)
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Dealership Service Review

5 out of 5 starsservice Rating
Service 330i
Written by Ebony P. on 01/18/2024

The customer service and willingness to help is unmatched . Eduardo was my advisor and he stayed in touch with me the whole way through . He probably got tired of me lol but he was awesome and even Brandon as well. I will definitely be back here when I need more services .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sara Thurston on 01/23/2024
Dealer Response
We're delighted to hear that the customer service and willingness to help at our service center is unmatched for you. It's great to know that Eduardo, your advisor, stayed in touch with you throughout the process, and you found him awesome. Brandon's assistance is also appreciated. We're glad to have earned your satisfaction, and we look forward to welcoming you back for any future services you may need. Thank you for choosing us, and we appreciate your positive feedback!
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