Advantage BMW Midtown
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Dealership Service Review
service Rating
Terrible Experience
Written byon 08/10/2023
I've only had this car for 3 months and have had a bad experience with the brakes and battery issues although I purchased it as a "certified pre-owned" car. The service department really needs to improve their customer service and stop trying to nickel and dime customers. I will not be bringing my car here for future service work or even purchase another BMW from this location.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes