Advantage BMW Midtown
Back to Service Reviews
Dealership Service Review
service Rating
Excellent service from David Guerrero
Written byon 10/26/2022
Just had my third visit for service and pleased again with the attention to my service needs and that of service advisor David Guerrero. I’m always kept updated and well informed of service performed on my car and made aware of other things to monitor. I had issue that required a software update and David, along with technician Jules, took the time to validate the update with me and troubleshoot an issue that still persists. The attention to customer service is very well appreciated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Customer Service on 10/27/2022
Dealer Response
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Report