Advantage BMW Midtown

See all Inventory
Write Sales Review
Advantage BMW Midtown
1305 Gray St, Houston, TX 77002 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
(129)
Recommend:
Yes (5) No (2)
Service Rating
(622)
Recommend:
Yes (62) No (8)
Back to Service Reviews

Dealership Service Review

service Rating
Great communication! Excellent customer service!
Written by Danielle J on 05/07/2022

I did not have such a great experience at my local BMW service department so I decided to try Advantage. I was assisted by Johnathan Mendoza. He explained everything in detail and kept me informed every step of the way. I really appreciate the excellent customer service he provided.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Customer Service on 05/09/2022
Dealer Response
Thank you, Danielle for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top