Advantage BMW Midtown
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Dealership Service Review
service Rating
Great customer service and reliable service
Written byon 04/11/2022
Had my car in for tyre puncture replacement. Found that my car is also due for service. Kamil who helped me ensured they checked everything and found my other tyre had another nail damage and needs replacement, saving me another trip. They took photos and videos through the process giving me the assurance of the through check performed on the car. They also contacted my warranty provider and made all the claims on my behalf saving me a ton of time! Best of all, the car was cleaned when I got it! The only suggestion is to have more courtesy car available. That would save me the trouble on transport
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 04/19/2022
Dealer Response
Thank you Jack for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
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