Advantage BMW Midtown
Back to Service Reviews
Dealership Service Review
service Rating
Great service
Written byon 03/08/2022
Making appt was quick and easy online and the reminders were very helpful. Service rep was busy but attentive. Good communication between service advisor and the technician. LOVE the new video of the inspection of my vehicle as well as the diagnostic work - genius idea and very transparent. Tech was very factual and thorough as well as polite. I used the shuttle service which was very handy. Overall a great experience (I also loved the new waiting area- quiet and comfortable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Customer Service on 03/09/2022
Dealer Response
Thank you for your kind words! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
Report