Advantage BMW Midtown
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Dealership Service Review
service Rating
First service
Written byon 03/08/2022
Not sure about the work performed on this service since even tire pressure was not checked as 2 tire had low air and still remained the same. Also it took 2 hours more than what was committed in terms of service with no option to have a service loaner for this service. Although provided uber pick and drop
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Customer Service on 03/09/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me at sprather@advantagecars.com. I look forward to speaking with you.
Stephen Prather
General Manager
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