Advantage BMW Midtown
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Dealership Service Review
service Rating
Very satisfied
Written by 02/22/2022
onThey help you the minute you drive up to service. I was very satisfied with my advisor Elias Perez, he led me through every process of my vehicle. I also got a quote with no pressure from him. I knew I could not get everything taken care of without my warranty that covered my service needed. I also was qualified for a Sunbit Loan that took care of the two back tires needed. Thank you for also the nice complimentary tote bag with the gifts inside. I was very happy to receive an umbrella, cap, and a nice thermal mug. Very pleased!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 02/23/2022
Dealer Response
Thank you for your kind words for Elias! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
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