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Advantage BMW Midtown


1305 Gray St, Houston, TX 77002 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (5) No (2)
Service Rating
Recommend:
Yes (62) No (8)
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Dealership Service Review

5 out of 5 starsservice Rating
Spectacular Service
Written by Kevin Jackson on 02/16/2022

I visited Advantage BMW Midtown because I was in Houston for business and needed my BMW serviced. This was the first time I have ever visited this service department. The service department was more than accommodating for my transportation needs. I needed to attend a meeting at a specific time, and not be late. Delon Bobb worked diligently to arrange for transportation but there was complications outside of his or the service departments control. Delon Bobb took the time to use critical thinking skills to help me get to my meeting, on time! To me, this type of service and out of the box thinking, means the world to me. I will be visiting Advantage BMW Midtown in the future for my service or parts needs. Simply put, they were amazing, professional, and trustworthy in my eyes. Thank you Advantage BMW Midtown.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Customer Service on 02/18/2022
Dealer Response
Thank you for your kind words! It is always great to hear that we were able to make a customer’s service experience truly exceptional! We thank you for your business and look forward to your next visit!
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