Advantage BMW Midtown
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Sold me a lemon !!!!
Written byon 06/12/2023
Advantage bmw used car sale are unethical!!! Sold me a defective bmw 340i. Constantly overheating with only 30k miles. No answers or resolve. I’m stuck with a 340i with 30k miles that overheats without any real sensible answers!!! Buy used somewhere else. Certified doesn’t mean certified at Advantage!!!!
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
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Customer Service on 06/14/2023
Dealer Response
Mike,
Thank you for speaking with me Monday. I am sorry that you are having mechanical challenges with your 2018 3 series that you bought from us 2 years ago. As I mentioned yesterday, unfortunately, the concern of overheating is not showing to us while the car is here at the dealership, there are no leaks or signs of overheating. We would be happy to keep your car for a couple of days to see if we can duplicate your concern of overheating, we also understand if you would like to take it to a 3rd party for their opinion. If you decide to leave it here for us to inspect further please reach out to me or your service advisor, we are here to help.
Sincerely,
Stephen Prather
General Manager
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