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Advantage BMW Midtown


1305 Gray St, Houston, TX 77002 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
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Yes (5) No (2)
Service Rating
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Yes (62) No (8)
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Dealership Sales Review

2 out of 5 starssales Rating
A sweet experience was soured at the end
Written by Sean Watson on 07/18/2022

I found a nice car, 2015 BMW 328i, with only 73K miles at a fair price. The salesperson, Efraim, was great but problems arose with financing. As a military veteran I had already secured full financing with USAA at 3.59% but was told because I lived in another state they would not accept it. Which I thought was shady. The financial manager subsequently offered me a outrageous interest of 8%. At that point I was walking the door only to be met by the salesperson saying they found a lender at 4.79%!!! Which I reluctantly accepted because I didn't want to drive 4 hours back to Louisiana without a car that I desperately needed. The extra 1.2% cost me over $700. That was very disappointing. I'm always wary of the financial tactics of car buying. It was on a Saturday so they deducted $200 for not being able to replace the cracked windshield. But after all the paperwork was signed I received one last blow to the gut. The car only had one key remote! After a long 4 hour drive and the financial wranglings, it never occurred to me to ask about the number of keys. Being a BMW dealership I thought that would not be an issue. That's going to be an expensive oversight for a customer to bear, at least $400! Hopefully the tires which are not a match are all run flat, as BMWs don't have a spare. I would have giving Advantage a 5 star rating if not for those major issues. I can still recommend them but beware of the backdoor financing shenanigans.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Sean Watson on 08/02/2022
Hello Mr. Prather...I sent you an email on July 23, 2022
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Customer Service on 07/22/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Stephen Prather General Manager (713) 289-1211 | sprather@advantagecars.com
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