Skip to main content

Glenn Polk Ford


4320 N Interstate 35, Gainesville, TX 76240 (map)
Today 8:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (57) No (1)
Service Rating
Recommend:
Yes (65) No (4)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Thank you Glenn Polk!
Written by Mark Hayworth on 08/21/2024
updated 08/28/2024

I was driving past Glenn Polk on the way to drop off my son at college in Nebraska when my brand new Ford Lightning (that I bought from a different dealership) wouldn’t charge. I didn’t have the power to get much further than Glenn Polk but thank goodness I did. They spent an hour troubleshooting the issue but the EV specialist wasn’t in house so they were going to have to wait. Enterprise didn’t have a vehicle large enough to carry all our dorm room supplies. We were at a crossroads. Luckily for us we stopped at Glenn Polk their whole team came together and the let us borrow a Ranger to get to Nebraska and back. They also helped to make sure on way back through to have the lightning charged and ready to go on Sunday! I cant say enough about the Glenn Polk team. If you are in the market please consider them, they are in the business for all the right reasons!

  • Recommend this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Trent Polk on 08/28/2024
Dealer Response
Thank you for sharing this with everyone, Mark. It makes the Polk Family very proud to hear stories like these where our employees make decisions with their hearts and not just the facts in front of them. I'm glad we got your EV taken care of, and please send the team all your friends and family.
Report