David McDavid Honda of Frisco

New car purchase 3/12/2016 From awesome salesman-great experience when trying to get the purchase. Took vehicle back to get plates installed a few weeks later and that is when the service experience went down. I waited over 30minutes to be assisted as I waited in the bay outside my cars and saw car after being helped. Finally, I complained and was assisted and basically told it was my fault for being ignored as I should have said something, 1 week later, I noticed bubbles on my tint so I took it back to get it re-tinted and was assured it would take appx. 5 hours. No calls that day, I finally called and was told it would be done soon, I arrived at dealer at 330pm and after 5pm still no vehicle. I spoke to Julian in service and was advised it was finishing up. I go the car back rushed, car was wet and was told by Julian that it was all good as he checked it. I got home and all trim by doors was cut and scratched, tint had large bubbles and dirt and trunk refinish and back light was scratched. I called and was told to go back that Monday. I dropped off after going over all damage with Julian and manager and was assured all would be repaired, 2 wks later I go 1 call and I have called several times for updates since no one is calling and finally was told that all was good but scratches were not able to be removed and they wanted me to go and see if I was ok with scratches on car if wanted them to repaint. 2wks later, that is about the time I have had my car with less then 800mi, I called general manager Sonia and waiting a call back. I will not accept a damaged repainted car or car that is not the way I left it. Please make sure you check your cars prior to leaving their bay so that you do not go through what I am currently going through. I will update once general manager calls me. ************************* 4/26/2016 Went to pick up my car, was not repaired, still had tint, scrapes that were not repaired, trim that was installed incorrectly, tried to escalate to general manager Sonia H. and she asked me to leave the lot and did not want to repair my vehicle. If someone knows how I can get help please reach out. Sonia would not get me info of anyone above her I could escalate, did some digging and owned by Asbury Auto, awaiting response..