David McDavid Honda of Frisco
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Dealership Service Review
service Rating
RIP OFF
Written byon 12/10/2015
Took my car in for recall on airbags. Suppose to take 1.5 hours ended up being 3. Engine light was on and was told needed 3 sensors replaced at a cost of $1300. I said no and took my car home. Went to local auto parts store and bought all 3 sensors for $270 and replaced all 3 of them in less then an hour. So glad I did not let them do it!!!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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dealergm on 12/15/2015
Hello and thank you for your feedback. We aim to perform all service as thoroughly and with as much attention to detail as possible so I am concerned that was not the case for. Please call me at 469-615-3891 so that I may learn more about your experience and how I can make things right. Sonia Heredia, General Manager
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