David McDavid Honda of Frisco
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Dealership Service Review
service Rating
BAD customer service
Written by 09/24/2022
onWORST customer experience I have encountered in a long time. It says something when their service employees (Joe) is rudevabd hangs up on you. Worse yet management didn't care. No resolution to unacceptable behavior
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Sina Sanaee on 09/27/2022
Dealer Response
Thank you for bringing this to my attention, Kurt. Please contact me directly at (972) 731-3101 to that I can get more information and address your concerns as well. Thank you and I look forward to discussing your experience with you. Sina Sanaee, Service Director
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