David McDavid Honda of Frisco
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Dealership Service Review
service Rating
Above and Beyond Service Excellence
Written by 03/14/2014
onupdated 06/15/2025
Timmy T. was my service representative. When he found out my warranty was not going to cover my repair, he and his service manager reached out to Honda (the manufacturer) and convinced them to cover 80% of my repairs, saving me almost $3,000. The work was done in a timely manner and my car is driving better than ever. I highly recommend this dealership for service and integrity!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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service_1 on 03/17/2014
Dealer Response
Thank you for taking the time to leave us your feedback. I am so happy Timmy took such great care of you while your vehicle was in our service department. Please let us know when we can be of assistance to you again. Best wishes, Sonia Heredia, General Manager
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