David McDavid Honda of Frisco
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DECEPTIVE.....one star is too good
Written byon 08/18/2016
I was deceived in signing an agreement that I did not agreed with. I met with my sales rep, Ryan C around 12:30 pm. We decided on the payments which I initialed. At 3:30 pm I informed Ryan that I must have the paper work signed by 5 pm or I leave. At 5 pm, I was leaving but my car was no where around for me to leave. While waiting for Ryan to show up, the finance person and Sales manager both approached me with the contract hurriedly. I signed and left. Upon reading the contract, I found out that I am not paying the agreed amount as they made a mistake with their calculations. The delaying tactic was to get me to sign hurriedly. Upon questioning them, I was old that I signed and thus, I am stuck. BEWARE BUYERS!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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dealergm on 09/12/2016
Dealer Response
Greetings and thank you for your feedback. I am very sorry to hear that you were not pleased with your recent experience at our dealership. We value our customers and aim to make their experience as painless and hassle-free as possible so I regret that was not the case for you. We encourage our customers to read all documentation prior to signing as this acknowledges that you agree with the terms. If you have any questions about your documents, feel free to reach out to me. Adam Rutledge, Internet Sales Director 214-705-3979
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