David McDavid Honda of Frisco
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Very bad expiriance and very disappointed.
Written byon 12/30/2015
I bought a Honda Odyssey elite brand new. Mcdavid Honda Frisco sales me a old unit with couple of scratches missing part in middle row seat bad alignment. All these issue in brand new van. Feels like used van. And to fix all these problem it took weeks and I made 5 trips when ever they call van is ready to pick up. I have wasted lots of my time and mentally stress I will never recommend any one. I will go to lute Riely Honda Richardson I bought van from lute Riely last year my family bought 3 other cars very good service. I will go back to lute Riely Honda Richardson
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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dealergm on 01/06/2016
Hello and thank you for bringing this to my attention. I apologize that we have done such a poor job of getting your vehicle up to standard and back to you in a timely manner. Providing top-notch service to all of our customers is our number 1 priority so I regret that has not been your experience. Please call me at 469-888-8062 at your earliest convenience so that I may learn more about your situation and where we went wrong. I appreciate your business and look forward to resolving your concerns. Sonia Heredia, General Manager
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