David McDavid Honda of Frisco
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David McDavid Honda of Frisco [non-permissible content removed]!
Written by 11/12/2015
onWorst dealership, [non-permissible content removed]! The offer they gave me for my trade in was way lower than what the vehicle was worth! Then they tacked on their extended service after I specifically told them I didn't want it. I had to fill out a cancellation form to get a refund for what was THEIR mistake, which takes 6-8 weeks to receive. It has been 2 months now and I still haven't seen my refund! Their finance department is impossible to get a hold of by phone. Only reason I bought from them is because they had the exact car I wanted, will never buy from David McDavid again!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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dealergm on 11/18/2015
Dealer Response
I am very sorry to hear that. We strive to give fair trade-in value for all vehicles so I am sorry that there was a discrepancy between what you expected to get for your trade-in and what we were able to offer based on market value. Please call me at 469-615-3891 as I am happy to speak with you if you feel there are additional options we have not discussed. I appreciate your business and look forward to resolving your concerns. Sonia Heredia, General Manager 469-615-3891
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