David McDavid Honda of Frisco

Very bad experience here. After calling ahead two days in advance, when I arrived at McDavid I was told the car I was looking at was going to auction by my salesman Chad C. When they finally relented to let me see the used car I wanted, it was filthy and was not prepared to be shown to customers. I mentioned my disappointment at giving them two days notice. Although the car was filthy, I did end up buying it on the contingency that it be given new brakes and tires, and a thorough cleaning. I did not get the car back for 8 hrs (I'm positive it doesn't take this long to complete the work) and it was still very poorly cleaned. I was also told that there was no second key or floormats, only to be called the next day and informed there was a second key (still no floormats). We just paid for our car to be detailed a second time. These guys clearly don't understand what it takes to sell a used vehicle. People want clean used cars, decent service, and waiting times less than 8 hrs (they told another man his car would not be ready till the next day!). I wouldn't recommend these guys to anyone.