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David McDavid Honda of Frisco


1601 Dallas Pkwy, Frisco, TX 75034 (map)
Today 7:00 AM - 9:00 PM
Sales Rating
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Yes (3) No (3)
Service Rating
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Yes (0) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Lacks Respect
Written by tnathan on 06/29/2013
updated 07/01/2025

Closest dealer to me, 2 miles from my home. Went to them, test drove a CR-V. Asked for their best quote. Was never given one. Still showed all my cards, and told my best offer. Manager Franklin walks up and say, you guys are more than 2000 buck off and says no deal. But sill keep bugging thro email and phone and said they will match a competitor price. Got quote from a competitor that was very close to my best offer. But the other dealer dint have the color i wanted. Printed the quote email and walked into david mcdavid. The sales person Aaron was rude and looked as though i had typed the emal myself and printed it off. Took to his manager and came back and very rudely said, "if someone is offering at this price, i say go and grab it right now. there is no way anybody would every do it." That was actually a good piece of advice. We just drove over and got it from the other dealer, who was very nice though dint get our first choice colors. Very happy that did not give business to these rude folks.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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service_1 on 07/02/2013
Dealer Response
Thank you for your comments, and please accept my sincere apology for the unsatisfactory experience you had recently with our dealership. We want all of our customers to have confidence in the sales process. At the end of the day, your complete satisfaction is our top priority, and we want you to feel that your concerns have been given adequate consideration. I would appreciate the opportunity to speak with you in order to address your concerns and determine if we can resolve any remaining issues, and restore your faith in our dealership. Please contact me directly; my phone number is 972-731-3000 or simply email me at rtharp@mcdavid.com. I look forward to connecting with you soon. ---Rob Tharp
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