David McDavid Honda of Frisco
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sales Rating
All promises reverted
Written by 07/13/2023
onOverall horrible experience buying a new Honda Civic EX. When I visited the dealership, while there was no car in stock at that time, we worked on pricing for my desired car. I was told that we have 3.99% APR financing available for new purchases as well as a $500 Honda Graduate Offer. However, within a few days when the car arrived, I was not only not offered 3.99%, I was treated as a sub-prime borrower with over 800 FICO score! I was able to refinance the loan at 4.94% within a week. I was denied a graduate offer even though I am completing my master’s at the end of the year. There was no walk-thru of the car or basic training on the new car features. Our family has purchased a car from this dealership in the last decade and our experience was great but with my new experience, I am my greater family will never return to this dealership ever again!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Customer Care on 07/13/2023
Dealer Response
Good afternoon BJ and thank you for bringing this to our attention. You have left several reviews with no name to reference so as soon as you have a moment, please give us a call at (972) 731-3000 and request to speak with Nabeel Alghussain, our Sales Manager. Thank you and we hope to have the opportunity to address your concerns turn your sales experience around.
ReportLayla Latif on 07/13/2023
Dealer Response
Good afternoon BJ and thank you for bringing this to our attention. As soon as you have a moment, please give us a call at (972) 731-3000 and request to speak with Nabeel Alghussain, our Sales Manager. Thank you and we hope to have the opportunity to address your concerns turn your sales experience around.
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