David McDavid Honda of Frisco
Back to Sales Reviews
Dealership Sales Review
sales Rating
Great Customer Service
Written by 04/18/2014
onupdated 05/07/2025
I had some issues on a certified used car, but after contacting the right people at the dealership, they got me taken care of. I want to thank Rosario R., the preowned car Director for going above and beyond and making me a happy customer. I highly recommend this dealership to anyone looking for a new or used Honda.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Showing 1 comment
Sort by:
service_1 on 04/25/2014
Dealer Response
I am sincerely sorry that you have had a poor experience with our dealership. I would like to connect with you personally to resolve any remaining conflict pertaining to the dent/ding you mentioned. Your satisfaction is our top priority and I never want a customer to feel overlooked or that your concerns are not being given adequate attention. I would appreciate the opportunity to speak with you and have the chance to restore your faith in our certified process and dealership. Please contact me directly; my phone number is 214-705-3979 or simply email me at rrodelo@mcdavid.com. I look forward to connecting with you soon Best regards, Rosy Rodelo, Certified / Pre-Owned Cars Director - David McDavid Honda
Report