David McDavid Honda of Frisco

We purchased a 2008 CRV EX-L with nav for around $21K. This occurred around the end of last year. Based on KBB, Edmunds and others, it was attractively priced. The sales staff was most helpful. Respectful, knowledgeable, responsive without being aggressive. I drove the car, liked it, went home to think about it without any parting grief, came back the next day to buy it, with my wife and found a fairly good sized ding in the body. The used car sales manager immediately addressed the issue, explained that it was probably grazed in the lot and said he would personally see to it that the roving touch up guy would take care of it. It happened just as he said it would. Something noteworthy happened when we attempted to finance the car. A long drawn out, high pressure, insulting experience with the finance mgr. which included a solicitation to purchase vitamin supplements from his wife's side business and the accusation that I was placing in physical jeopardy my daughter, (for whom the car was purchased) by not buying his extended warranty. I had assert myself. "We either stop talking about your extended service offer or I get up and go down the street and buy this car from another dealer, which I have already seen." We ended up paying cash for the car. I'm an older guy. This isn't my first rodeo. I feel sympathy for those less experienced, perhaps trusting people like him, who instead are subjected to that kind of abuse and manipulation. It almost killed the deal, frustrating the well meaning efforts of the sales staff.