David McDavid Honda of Frisco

This would have been my third vehicle from this dealer. However, I just had to walk away after the way I was treated and interestingly, got a much better deal and treatment from AutoNation Lewisville. I am an informed buyer who had a trade-in (vehicle bought from the same dealer) who went in, in response to an Internet deal mailer and promise from Malory Vicks about the deal over email. I also got a TrueCar offer from them through my employer. However, when I showed up, I was set up with a rookie sales guy by Malory who just didn’t understand the things I was telling him and was arguing how the Internet deal was for a 2018 (showed him on my phone it was indeed for a 2019). They low balled my trade ($3K - got $4.5K at AutoNation) and gave me me a price on the car that was way above the TrueCar price I was offered by the same dealership and the sales guy kept telling me that the Internet deal from the email was only for the Elite trim. I told him my final price and of course he comes back from the sales manager with an offer that is way over that. I ask for the key and the sales manager comes out with an attitude. I wasn’t there to play their BS games of going back and forth with the sales manager and had made that very clear before I went there. So didn’t stay to negotiate any further and just left the place. AutoNation gave a me price that was below what I had asked for here without any arguments, a better trade-in price (see above) and a really smooth financing process (compared to my past experiences at this dealer. To be fair, Malory called me up after I had accepted the offer at AutoNation trying to get me to go back for a lower price (what about the trade-in? Duh). I am probably never going back and will advise any other informed buyers to stay away. I highly recommend AutoNation instead.