David McDavid Honda of Frisco

This is my 3rd Honda or Acura lease (1 MDX 2011, 1 MDX 2007 and 1 Civic 2011). I have never felt that I have been tricked by Sales or Finance from Honda Financing except this time. I had spoken at length with JP(Sales manager at McDavid of Frisco). His prompt calling me back proved that you do care about customer service but it was little too late. He did offer perks to make me happy but I thought that I will not sell my feelings for these perks and Honda and your dealership should hear what has happened. 1- Repeatedly for a week I had negotiatied with Stephan Voluk that I will pay 0 down and 35 payments of 199 per month. I even confirmed that before I left my house. Well your tricky sales specialist/manager came out with 0 down and 36 payments and story of loosing money on the car. I still felt that I am getting a good deal after waisting an hour drive during a work day and took the deal. 2- Remoteless Key entry is I think where I was tricked by your team. Steven brought Valet key (which obviously did not have the remote key). I am not a savy car person and did not realize that the 2011 car would not have remote to unlock. Steven on our test drive mentioned twice that you would use your remote to get in and lock. Only after the sale is done, papers were signed he came out with two set of keys obviously without the remote. I showed my frustration but what can be done. He said Oh I forgot as well that this does not have the remote (Seriously, a sales person not knowing is a shame on product knowledge). JP tried to offer me installation if possible but it turned out that it is not possible. He offered me Mats and environemtal protection to get a good survey but as I said I plan to not sell my feelings for 100 dollar perks. Thanks Zaheer Aziz